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Total chaos mars UK iPhone launch
Very much mirrors my experience – I got to my local O2 store at about 7:50 to be greeted by a queue of people about 70 strong, with a couple of O2 employees looking like they’d expected 2 or 3. I gave up empty handed after about half an hour when it became clear that they both didn’t have enough iPhones and their systems had crashed – in the half an hour I was their they managed to process 5 people.
The queue:
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